Last Updated: July 2026
Introduction
These Terms of Use govern your access to and use of the tide-vector website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website or services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website following any changes indicates your acceptance of the modified terms.
Website Use
Permitted Use
You may use our website for lawful purposes only. Specifically, you agree to:
- Use the website in accordance with all applicable laws and regulations
- Provide accurate and truthful information when submitting enquiries or forms
- Respect the intellectual property rights in the content provided
- Use the website only for its intended purpose of learning about and engaging our services
Prohibited Use
You must not:
- Use the website in any way that causes damage to the website or impairs its availability or accessibility
- Use the website in any fraudulent manner or in connection with any criminal offense
- Collect or harvest any information from the website using automated means
- Attempt to gain unauthorized access to any part of the website, server, or database
- Transmit any harmful code, viruses, or malicious software
- Use the website to send spam, unsolicited communications, or promotional materials
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Interfere with or disrupt the website or servers connected to it
Intellectual Property
Our Content
All content on this website, including text, graphics, logos, images, and software, is the property of tide-vector or its content suppliers and is protected by UK and international intellectual property laws.
You may view, download, and print pages from the website for your personal, non-commercial use, subject to the restrictions set out in these terms. You must not:
- Modify copies of any materials from this website
- Use any content separately from any accompanying text
- Remove or alter any copyright, trademark, or other proprietary notices
- Transfer the materials to another person or mirror the materials on any other server
Your Content
If you submit any content to our website, including through contact forms or communications, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and publish that content for business purposes, including testimonials and marketing materials, unless you specifically request otherwise.
Service Terms
Quotations
Any quotations provided are valid for the period specified in the quotation document, typically 30 days from the date of issue. Quotations are based on information provided at the time and are subject to site inspection and verification.
We reserve the right to adjust quotations if site conditions differ materially from information provided or if unforeseen circumstances arise.
Contracts
A binding contract for services is formed only when we provide written acceptance of your order or commence work, whichever occurs first. Specific terms for contracted services will be set out in a separate written agreement.
Payment
Payment terms will be specified in your service agreement. Typically, we require:
- An initial deposit to secure scheduling
- Progress payments at agreed milestones
- Final payment upon completion and your satisfaction
Late payments may be subject to interest charges as permitted by law.
Cancellation
If you wish to cancel a confirmed booking, cancellation terms will be as specified in your service agreement. Deposits may be non-refundable if materials have been ordered or scheduling commitments made.
Accuracy of Information
We strive to ensure that information on our website is accurate and up to date. However, we make no representations or warranties regarding the accuracy, completeness, or reliability of any information provided.
Service descriptions, pricing, and availability are subject to change without notice. We reserve the right to correct any errors or inaccuracies and to update information at any time.
Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of such websites or their content.
We have no control over third-party websites and assume no responsibility for their content, privacy policies, or practices. You access third-party websites at your own risk.
Limitation of Liability
Website Use
Your use of this website is at your own risk. The website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
To the fullest extent permitted by law, we exclude all warranties, conditions, and representations, whether express or implied by statute, common law, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Damages
We shall not be liable for any indirect, consequential, special, or punitive damages arising out of or relating to your use of the website, even if advised of the possibility of such damages.
Our total liability to you for any claims arising from your use of the website shall not exceed the amount you paid to us, if any, for accessing the website.
Service Performance
Specific limitations of liability relating to renovation and design services will be set out in your service agreement. Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by law.
Indemnification
You agree to indemnify and hold harmless tide-vector, its directors, employees, and agents from any claims, losses, damages, liabilities, and expenses, including legal fees, arising out of your use of the website or breach of these terms.
Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these terms or any service agreement where such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government restrictions.
Severability
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and tide-vector regarding use of the website and services, superseding any prior agreements or understandings.
Governing Law
These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Waiver
No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
Contact Information
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: 127 Riverside Quarter, Birmingham, B4 7RN, United Kingdom
Consumer Rights
These terms do not affect your statutory rights as a consumer under UK law. If you are a consumer, you have certain legal rights that cannot be excluded or limited by these terms, including rights under consumer protection legislation.
For information about your consumer rights, visit the Citizens Advice website or contact the Citizens Advice consumer service.